Seniors Living Independently Privacy Policy

About This Policy

Paul Benevich operates a California sole proprietorship under the business name South Bay Seniors Living Independently, doing business as (“DBA”) Seniors Living Independently. This Privacy Policy explains how information is handled through seniorslivingindependently.com (the “Website”). The Website currently provides information about non-medical senior concierge support and accepts general inquiries.

Information We Collect

Information you choose to provide when submitting an inquiry or contacting us by email or telephone may include:

• Name;
• Email address and telephone number;
• The subject and contents of your inquiry;
• Information you voluntarily provide in follow-up communications.

Please do not send medical records, diagnoses, medication lists, detailed health histories, Social Security numbers, financial account details, or other confidential or highly sensitive information through the Website or its contact form.

Our website host and technical infrastructure may automatically process limited technical data, such as IP address, browser/device information, request times, and pages requested, for delivery, troubleshooting, and security.

How We Use Information

We use inquiry information only to respond to your request, arrange or follow up on a conversation, discuss services you ask about, maintain appropriate business records, protect the Website, and meet applicable legal obligations.

We do not use inquiry information for newsletters, promotional campaigns, behavioral advertising, or unrelated marketing. We do not sell or share personal information for cross-context behavioral advertising. If our practices change, we will update this Policy and obtain consent where required.

Hosting, Service Providers, and Sharing

The Website uses Google Analytics 4 to help us understand general Website traffic and how visitors use the Website. Google may process information such as pages visited, approximate location derived from IP address, device and browser information, referring pages, and interactions with Website features. The Website is hosted on Netlify; hosting and form processing may involve Netlify and related infrastructure. Email providers may process messages sent to us.

Information may be shared with service providers only as needed to operate the Website or respond to inquiries; when required by law or lawful process; to address fraud, abuse, or safety concerns; or when you authorize us to share it. We do not make your inquiry information available to outside marketers.

Links to external resources, if any, lead to independent websites with their own privacy practices.

Cookies and Tracking

Google Analytics may use cookies or similar technologies to measure Website usage and generate aggregated reports. We use this information to understand traffic, improve Website content, and evaluate whether visitors can find and use important features. We do not use Google Analytics to submit contact-form contents or confidential medical information to Google, and we do not use the Website for behavioral advertising.

Google Analytics is optional on this Website and remains disabled unless you select “Accept Analytics” in the privacy choices banner. If you decline, the Google Analytics tag will not load and the Website and inquiry form will continue to function. You can review or change your choice at any time by selecting “Cookie Choices” in the Website footer.

You can also limit or delete cookies through your browser settings. Google offers a browser add-on for opting out of Google Analytics at tools.google.com/dlpage/gaoptout. Essential hosting or security technologies and server logs may still be used for normal Website operations.

Retention and Security

We retain inquiry information only for as long as reasonably needed to respond, maintain appropriate records, resolve disputes, and satisfy legal obligations. We use reasonable safeguards, but no online form, email system, or electronic storage is completely secure. Please use the Website for general inquiries only.

Your Privacy Choices

You may ask us to review, correct, or delete personal information you previously submitted, subject to applicable law and reasonable identity verification. You can choose not to use the contact form and instead contact us by phone or email. We will respond to privacy requests as required by applicable law.

Children’s Privacy

The Website is intended for adults and is not directed to children under age 13. We do not knowingly collect personal information online from children under 13. Please contact us if you believe a child has submitted information.

Medical Information and HIPAA

Our concierge services are non-medical. Information submitted directly through this Website is not necessarily protected by the Health Insurance Portability and Accountability Act (HIPAA). Do not use the form to transmit confidential medical information; if sensitive details become necessary during a later service discussion, ask us about an appropriate communication method.

Policy Updates

We may revise this Policy as the Website or our information practices change. Updated terms will be posted with a revised effective date.